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Returns Management

Make returns painless for your customers and profitable for your business with fully automated reverse logistics.

1
Customer Initiates Return
Customer requests return via your store or TekiPost's self-service portal. No phone calls or manual forms needed.
2
Reverse Pickup Scheduled
TekiPost automatically assigns the best courier for reverse pickup and notifies the customer with a tracking link.
3
Quality Check at Hub
Returned item is photographed and quality-checked at the courier hub. You get a photographic report before restocking decision.
4
Refund or Exchange Triggered
Once QC is approved, TekiPost triggers your refund/exchange workflow automatically. Full audit trail maintained.