🔄 Product

Returns Management

Make returns painless for your customers and profitable for your business with fully automated reverse logistics.

Customer Initiates Return

Customer requests return via your store or TekiPost's self-service portal. No phone calls or manual forms needed.

Reverse Pickup Scheduled

TekiPost automatically assigns the best courier for reverse pickup and notifies the customer with a tracking link.

Quality Check at Hub

Returned item is photographed and quality-checked at the courier hub. You get a photographic report before restocking decision.

Refund or Exchange Triggered

Once QC is approved, TekiPost triggers your refund/exchange workflow automatically. Full audit trail maintained.