๐ŸŽ‰ New: AI-powered courier selection is now live โ€” learn more
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๐Ÿ“ฆ Shipping Management๐Ÿ“ Real-time Tracking๐Ÿญ Warehousing๐Ÿ”„ Returns Management๐Ÿค– NDR Management๐Ÿ“Š Analytics Dashboard
Services
๐Ÿš€ Express Delivery๐Ÿ“ฌ Standard Shipping๐Ÿข B2B Logistics๐Ÿ’ฐ COD Services
Integrations
๐Ÿ”Œ All Integrationsโš™๏ธ Courier Integrations
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๐Ÿ’ฒ Pricing๐Ÿงฎ RTO Calculator
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โœ๏ธ Blog๐Ÿ“š API Documentation๐ŸŽ“ Help Center
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Help Center

Find answers, guides and tutorials for everything TekiPost.

๐Ÿ“ฆ
Shipping Basics
42 articles
๐Ÿ”Œ
Integrations
28 articles
๐Ÿ’ฐ
Billing & COD
35 articles
๐Ÿ“
Tracking
19 articles
๐Ÿ”„
Returns
24 articles
โš™๏ธ
Account Settings
17 articles

Frequently Asked Questions

How do I create my first shipment?โ–พ
Go to the TekiPost dashboard โ†’ Create Shipment. Enter pickup address, delivery address and package details. Our AI will recommend the best courier. Click Create and your label is ready to print instantly.
Which courier partners does TekiPost work with?โ–พ
TekiPost integrates with 20+ courier partners including Delhivery, Blue Dart, DTDC, Ecom Express, XpressBees, Shadowfax, Ekart, Aramex, FedEx India, Smartr and more.
How long does COD remittance take?โ–พ
COD remittance is processed within 48 hours of delivery confirmation. Amount is transferred to your registered bank account via NEFT/RTGS. No chasing required.
Can I cancel a shipment after creating it?โ–พ
Yes, you can cancel a shipment before it is picked up by the courier. Go to Shipments โ†’ find the order โ†’ Cancel. Cancellation after pickup may incur courier charges.
How does NDR management work?โ–พ
When a delivery fails, TekiPost automatically contacts your customer via WhatsApp and SMS to get an updated delivery preference. The response is relayed to the courier for re-attempt automatically.
What integrations does TekiPost support?โ–พ
TekiPost supports 50+ integrations including Shopify, WooCommerce, Amazon, Flipkart, Meesho, Myntra, Magento, BigCommerce, OpenCart, Unicommerce and many more.