🤖 Product

NDR Management

Recover failed deliveries automatically. Cut your Return-to-Origin rate by up to 70% with AI-powered customer engagement.

70%

RTO Reduction

48h

Avg Recovery Time

3×

Delivery Attempts

Delivery Failure Detected

When a courier marks a delivery failed (not available, wrong address, refused), TekiPost captures the reason code in real time from the courier API.

Customer Auto-contacted

TekiPost automatically sends WhatsApp + SMS to the customer asking them to confirm their address or preferred re-delivery time slot.

Re-delivery Scheduled

Based on customer response, TekiPost pushes updated delivery instructions to the courier system for the next attempt — fully automated.

You're Notified

Dashboard view of all NDR cases, their status and recovery outcomes. Set escalation rules for repeat failed cases automatically.