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Privacy Policy

Learn how TekiPost collects, uses, protects, and manages your personal information.

Last Updated: January 2026

1. Introduction

Tekies Retail Pvt. Ltd. (“TekiPost”, “Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and protect your information while you access or use our website, platform, and logistics services.

By accessing or using the TekiPost platform, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect various types of personal and business information in order to provide our logistics and shipping services efficiently.

  • Name and business details
  • Email address and phone number
  • Billing and shipping addresses
  • GST, PAN, and banking details
  • IP address and device information
  • Shipment and transaction details
  • Customer order and delivery information

3. Sensitive Personal Data

Certain information such as banking details, passwords, financial records, and identification documents may be classified as Sensitive Personal Data. We collect such data only when necessary for providing our services and maintaining compliance.

4. Purpose of Data Collection

The information collected by TekiPost is used strictly for legitimate business and operational purposes.

  • Providing shipping and logistics services
  • Processing COD remittance and payments
  • Shipment tracking and delivery updates
  • Fraud detection and prevention
  • Customer support and dispute resolution
  • Improving platform performance and user experience
  • Compliance with legal and regulatory requirements

5. Use of Cookies

TekiPost uses cookies and similar tracking technologies to improve website functionality, personalize user experience, and analyse website traffic.

Cookies help us remember user preferences, optimise platform performance, and provide a seamless browsing experience.

6. Data Sharing & Disclosure

TekiPost does not sell or rent personal information to third parties. However, information may be shared in the following circumstances:

  • With courier and logistics partners for shipment processing
  • With payment gateways and banking partners
  • With technology vendors and infrastructure providers
  • To comply with legal obligations or court orders
  • To prevent fraud, misuse, or security threats

7. Data Security

We implement industry-standard security measures to protect user information against unauthorized access, misuse, disclosure, or destruction.

Despite our best efforts, no digital platform can guarantee complete security. Users are responsible for maintaining the confidentiality of their login credentials.

8. User Rights

Users have the right to access, modify, update, or request deletion of their personal information. Requests can be submitted by contacting us at:

hello@tekipost.com

Withdrawal of consent may impact the availability of certain services and platform features.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

Certain anonymized data may be retained for analytics, reporting, and operational improvements.

10. Minor Usage Policy

Individuals under the age of 18 may use the platform only under parental or legal guardian supervision. Parents or guardians shall be responsible for any activity conducted by minors on the platform.

11. Third-Party Links

Our website may contain links to third-party websites and services. TekiPost is not responsible for the privacy practices or content of external websites.

12. Changes to Privacy Policy

TekiPost reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on the website.

Users are encouraged to review this page periodically to stay informed about updates.

13. Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes arising in relation to this policy shall fall under the exclusive jurisdiction of the courts located in Delhi, India.

14. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact:

Tekies Retail Pvt. Ltd.
Floor no 26, Unit No. 2608,
Supernova, Sec 94 Noida Extension,
Uttar Pradesh - 201301

Email: hello@tekipost.com